I've known Bob for about 3 years now. He first trained my Golden in obedience. Afterwards my girl was quite a different girl. She actually listened! I was amazed at how he worked with my dog. Always considering the dogs well being first. He was great at getting the dog updated on all necessary vaccines, and import export papers for my dog since I live out of the country. I even sent her back a year later for a tune up. Bob asked if their was any other issues id like to work on? so i informed him what was not to my liking and he said he’d try and correct it. A month later I returned to find my girl behaving even better. What I noticed after the second visit was how Bob is the original dog whisperer.
Then I decided it was time for a protection dog. But i wasn't looking for a normal protection dog. I wanted a super dog. One that got along with people, other dogs and was just like a part of the family. What I got was incredible.
Bob looked all around the country. What he found is in my opinion one of the most amazing dogs! This dog is just a great dog! He fits perfectly in my life with my other dog and all. He's affectionate and just a excellent animal.
Bob took his time showing me how to work the dog. When I was done with my training on how to handle this dog i knew Bob was a true master at his trade. I can go on and on how awesome this dog is and what Bob has done!
When I first started looking for trainers I called all over the country. What I found was an industry with allot of ego maniacs. But as I talked with Bob i saw an honest man. With no personal hangups. He explained things thoroughly. He explained how different trainers did different things. What he preferred to do and why. Never once saying his way was the only way. This alone put my trust in a man who made miracles with two dogs that have really changed my life for the best!
Frankly, professionally, he both intrigues and astonishes me. I jokingly call him "dog man" for his ability to instantly and reactively think like a dog without much forethought. Being a veterinarian, I have considered myself capable in animal psychology, but watching Bob work with his canine friends, I am simply amazed at how he can instantly anticipate their every reaction.
In addition, I find him to have a forte that most trainers lack. In such an outwardly rough endeavor as attack training, he actually exhibits a consideration for the dog's dignity. I have watched him encourage and instill confidence in them at the same time maintaining discipline. It is a nice blend of dedication and softness that many of Bob's colleagues lack.
Finally, I find Bob extremely knowledgeable about health care. He is well versed in recognizing serious problems and does not procrastinate in seeking veterinary advice. I find this trait lacking in many "know-it-all" trainers.
In the course of 31 years of veterinary practice, I have found no one who could watch Bob's skills as a "dog man".
What began as an experiment fueled by desperation last year has yielded the most pleasant and unexpected results.
In the year you have been providing us service, we have not had "ONE BURGLARY / BREAK-IN". In addition, I am happy to inform you that since the arrival of your on-site protection, we have not had "ONE FALSE ALARM FINE".
In addition, your reliability, your willingness to work with our, at times, irregular operational hours due to special events (and the sense of pride that you bring to bear in performance of your duties are attributes that I have not often run across in my years of property management experience).
It is with these positive feelings regarding you and your organization that I commend you at this time for the marvelous job you have done over the past year. It gives me great pleasure to extend to you the offer of renewing our existing contract for another term.